Error Message - Adobe Creative Cloud not found

New Here ,
Aug 31, 2020 Aug 31, 2020

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Hello,
since Friday my computer has been showing an error message regarding Creative Cloud. The message is something like "Adobe Creative Cloud is needed to resolve this issue, but it has not been found or is corrupted. Download and install Creative Cloud again" (it's in Portuguese, actually).

Coincidentally or not, my computer has been very slow ever since, including when browsing internet.
I tried to uninstall the application but it failed. I also downloaded Creative Cloud again, but the problem still persists.

Can someone help me?

 

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 31, 2020 Aug 31, 2020

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Adobe Community Professional ,
Aug 31, 2020 Aug 31, 2020

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New Here ,
Sep 01, 2020 Sep 01, 2020

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Thank you, John! It helped me a lot!

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