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Error message saying file cannot be found or is corrupted and need to download creative cloud anew

Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Recently very often when starting Windows I get error/warning message saying that some file cannot be found or is corrupted and I need to download creative cloud anew. This is getting very annoying. Please advise what can I do apart from downloading Adobe Creative Cloud every time anew. Thanks.

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Community Expert ,
May 18, 2021 May 18, 2021

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I would try a clean installation:

Uninstall all -- Use Adobe's CC Cleaner to eliminate all traces of CC and programs -- Install CC from scratch and install then all programs.

Use the Creative Cloud Cleaner tool to solve installation problems

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 13, 2021 Jun 13, 2021

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Thanks a lot for the suggestion.

The problem disappeared several days after I wrote the message without
me doing anything, but I will have in mind your suggestion if it comes
back again.

Thanks!

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