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Error message

New Here ,
Jun 30, 2020

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Hello
since the last update of Creative Cloud I have this error message.

"unable to access Adobe servers"

Annotation 2020-06-30 171711.jpg

Community Beginner
Correct answer by Tom J | Community Beginner

Hi. In the other similar thread there was a solution for Windows. You needed to change the language from local to English and then it worked again. I tried and can confirm. However I'm not sure if this will apply to MacOS as well. You may want to try that.

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Error message

New Here ,
Jun 30, 2020

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Hello
since the last update of Creative Cloud I have this error message.

"unable to access Adobe servers"

Annotation 2020-06-30 171711.jpg

Community Beginner
Correct answer by Tom J | Community Beginner

Hi. In the other similar thread there was a solution for Windows. You needed to change the language from local to English and then it worked again. I tried and can confirm. However I'm not sure if this will apply to MacOS as well. You may want to try that.

TOPICS
File sync

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96

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Jun 30, 2020 2
New Here ,
Jun 30, 2020

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I have exactly the same problem! In french too

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Jun 30, 2020 0
Community Beginner ,
Jul 01, 2020

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The same problem here.

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Jul 01, 2020 0
New Here ,
Jul 01, 2020

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I have the same problem. I have tried all the solutions they offer, none of them work. I even phoned the help desk, which suggested that I open another administrator session (mac OS), and then redownload Créativ Cloud. Nothing works, I spent 10 hours on this problem, and I have had enough. AN ADOBE SOLUTION !!!! without blaming the users, thank you.

J'ai le même problème. J'ai essayétoutes les solutions qu'ils proposent, aucune ne fonctionne. J'ai même téléphoné au service d'assistance qui m'a suggérer d'ouvrir une autre session administrateur(mac OS), puis de retélécharger Créativ Cloud. Rien ne fonctionne, j'ai passé 10heures sur ce problème, et j'en ai assez. UNE SOLUTION ADOBE!!!! sans rejeter la faute sur les utilisateurs, merci

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Jul 01, 2020 0
New Here ,
Jul 01, 2020

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A SOLUTION ADOBE!!!(Google translate)

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Jul 01, 2020 0
New Here ,
Jul 01, 2020

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I am sure that if I had a problem paying with my credit card, a solution would have been found within 10 minutes. I know, when you spend so much time on a problem you become "a little bit embittered"

Je suis certain que si j'avais un problème de payement avec ma carte de crédit une solution m'aurait été trouvée dans les 10 minutes. Je sais, quand on passe autant de temps sur un problème on devient "un peu aigri"

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Jul 01, 2020 0
Community Beginner ,
Jul 01, 2020

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Hi. In the other similar thread there was a solution for Windows. You needed to change the language from local to English and then it worked again. I tried and can confirm. However I'm not sure if this will apply to MacOS as well. You may want to try that.

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Jul 01, 2020 0