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Error P1 when downloading creative cloud

Community Beginner ,
Sep 16, 2020

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Every single time I try to download any of the adobe apps using the set-up.exe, it gives me error code P1. I have restarted and rebooted multiple times, tried and failed to install creative cloud cleanup, and tried to force install using cmd, but nothing is working. Please help, I need premiere pro for school!

Ah, that explains it then, Davism.  Please contact whoever manages the laptop to resolve any errors you are encountering.  The suggestions you see in public discussion forums and via Social media are not applicable to your situation.

 

I am curious about why you turned to a public discussion forum for help? Did your school include any instructions on what to do if you encounter problems with their laptop?  

 

We are seeing a lot of frustrated students posting to Social Media and our public discussion forums. Still, they are often in the same situation you are, where they do not have sufficient rights to correct the errors they encounter.

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Error P1 when downloading creative cloud

Community Beginner ,
Sep 16, 2020

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Every single time I try to download any of the adobe apps using the set-up.exe, it gives me error code P1. I have restarted and rebooted multiple times, tried and failed to install creative cloud cleanup, and tried to force install using cmd, but nothing is working. Please help, I need premiere pro for school!

Ah, that explains it then, Davism.  Please contact whoever manages the laptop to resolve any errors you are encountering.  The suggestions you see in public discussion forums and via Social media are not applicable to your situation.

 

I am curious about why you turned to a public discussion forum for help? Did your school include any instructions on what to do if you encounter problems with their laptop?  

 

We are seeing a lot of frustrated students posting to Social Media and our public discussion forums. Still, they are often in the same situation you are, where they do not have sufficient rights to correct the errors they encounter.

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Installation

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Sep 16, 2020 0
Most Valuable Participant ,
Sep 16, 2020

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Sep 16, 2020 0
Community Beginner ,
Sep 16, 2020

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Premiere Pro Installer 9_16_2020 2_02_08 PM.png

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Sep 16, 2020 1
Community Beginner ,
Sep 16, 2020

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Neither link helped

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Sep 16, 2020 0
Adobe Employee ,
Sep 16, 2020

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Davism, please see https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html, which discusses how to resolve Error Code P1.  Please update this public forum discussion if you have any questions.

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Sep 16, 2020 0
Community Beginner ,
Sep 16, 2020

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its a school laptop, so i dont have the permissions to ad an admin account

 

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Sep 16, 2020 0
Adobe Employee ,
Sep 16, 2020

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Ah, that explains it then, Davism.  Please contact whoever manages the laptop to resolve any errors you are encountering.  The suggestions you see in public discussion forums and via Social media are not applicable to your situation.

 

I am curious about why you turned to a public discussion forum for help? Did your school include any instructions on what to do if you encounter problems with their laptop?  

 

We are seeing a lot of frustrated students posting to Social Media and our public discussion forums. Still, they are often in the same situation you are, where they do not have sufficient rights to correct the errors they encounter.

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Sep 16, 2020 0