error Photoshop and the illustrator

New Here ,
May 05, 2021 May 05, 2021

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Добрый день! Не могу установить фотошоп и иллюстратор, пишет ошибку что операционная система не подходит, но ее надо установить по всем параметрам, помогите найти решение, заранее спасибо.

 

jane-e_0-1620238888985.png

 

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Hi

Please check this Help page. Your computer must meet the system requirements or Photoshop will not install.

https://helpx.adobe.com/photoshop/system-requirements.html

~ Jane

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New Here ,
May 05, 2021 May 05, 2021

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системные требования подходят, что-то не так с ОС

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Try the direct downloads for Creative Cloud. The CC app needs to be installed before you can install any applications.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

I'll move this from Photoshop to Download and Install.

 

~ Jane

 

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New Here ,
May 07, 2021 May 07, 2021

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It's so basic, but, have you check it is for x32 or x64?

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