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Error : Sorry, your account is not valid on this device. Please try again with a school ID.

New Here ,
Jun 06, 2020

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Hi, I don't know what should I do, I have try many ways . Please help me.

 

Thank you.

Kuichaya_0-1591458804174.png

 

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Error : Sorry, your account is not valid on this device. Please try again with a school ID.

New Here ,
Jun 06, 2020

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Hi, I don't know what should I do, I have try many ways . Please help me.

 

Thank you.

Kuichaya_0-1591458804174.png

 

TOPICS
Problem or error

Views

306

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 06, 2020 0
Adobe Employee ,
Jun 08, 2020

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Moved to Get-Started,

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Jun 08, 2020 0
Adobe Employee ,
Jun 08, 2020

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Kuichaya, I am sorry but there is not an active Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  Please contact whoever provided you with the membership to obtain the correct credentials to access the membership.

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Jun 08, 2020 0