Error when trying to reinstall

Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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Hi there

The hard drive I had my CC apps installed on recently failed and I am trying to reinstall them on a new drive.

 

I have changed the App location in the settings to point at the new drive, but each time I attempt to install Photoshop etc I get the following error:

 

Exit Code: 176
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Can't install to a network location
FATAL: Error occurred in install product workflow with error code 176 error message 
-------------------------------------------------------------------------------------

 

I am not pointing at a Network drive but at a local hard drive so I am very confused!

 

Any suggestions?  

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Creative Cloud, Installation

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correct answers 1 Correct Answer

Adobe Employee , Sep 22, 2020 Sep 22, 2020
Hi there,  Please see this link to find a solution for the error you are getting: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html Hope this helps!  Feel free to update the thread for any other questions.  Thanks  Kanika 

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi there, 

Please see this link to find a solution for the error you are getting:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Hope this helps! 

Feel free to update the thread for any other questions. 

 

Thanks 

Kanika 

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