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Error while installing the app.

New Here ,
Jul 15, 2020

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This is my firs time in Adobe Id.  I purchased de licence but when I try to download it, no run.  The message is: "Paint cannot read this file"

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS?

Please follow instructions on help article(https://helpx.adobe.com/in/download-install/using/download-creative-cloud-apps.html) to install the app on the machine. Hope it helps.

 

I am also moving this post to Download & Install community for expert help.

 

Regards,

Ashutosh

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Error while installing the app.

New Here ,
Jul 15, 2020

Copy link to clipboard

Copied

This is my firs time in Adobe Id.  I purchased de licence but when I try to download it, no run.  The message is: "Paint cannot read this file"

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS?

Please follow instructions on help article(https://helpx.adobe.com/in/download-install/using/download-creative-cloud-apps.html) to install the app on the machine. Hope it helps.

 

I am also moving this post to Download & Install community for expert help.

 

Regards,

Ashutosh

TOPICS
How to

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 15, 2020 0
New Here ,
Jul 15, 2020

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Someone who helps me?

 

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS?

Please follow instructions on help article(https://helpx.adobe.com/in/download-install/using/download-creative-cloud-apps.html) to install the app on the machine. Hope it helps.

 

I am also moving this post to Download & Install community for expert help.

 

Regards,

Ashutosh

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jul 15, 2020 2