hello, im looking for help installing creative cloud. here is the log if anyone can help
09/20/20 18:41:16:058 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | (mode=install;sourceDir=C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\;installDir=;origDB=C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\DET-VideoTools2019.msi;installLang=)
09/20/20 18:41:16:058 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | (mode=install;sourceDir=C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\;installDir=;origDB=C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\DET-VideoTools2019.msi;installLang=)
09/20/20 18:41:16:058 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Original database path is : C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\DET-VideoTools2019.msi
09/20/20 18:41:16:065 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | OptionXML saved at location :: C:\Users\mattb\AppData\Local\Temp\{E74613B5-5595-4BC0-80BB-39E5D51A67EA}\\{7B3AE9AB-D760-4AA5-ABD8-F2192BDEB574}
09/20/20 18:41:16:091 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Build Version - 1.15.0.126
09/20/20 18:41:16:091 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Logging Level verbosity Set to 4
09/20/20 18:41:16:091 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | CustomAction Parameters obtained...
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | optXMLPath :: C:\Users\mattb\AppData\Local\Temp\{E74613B5-5595-4BC0-80BB-39E5D51A67EA}\\{7B3AE9AB-D760-4AA5-ABD8-F2192BDEB574}
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | setupBasePath :: C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | installDirPath ::
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | installLang ::
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Initializing Custom Action Data from parameters
09/20/20 18:41:16:092 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Provisioning Tool path is (C:\Users\mattb\AppData\Local\Temp\{E74613B5-5595-4BC0-80BB-39E5D51A67EA}\\{17B006B0-9590-4B37-BF23-0F2E3E0A8044}).
09/20/20 18:41:16:094 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Starting to run the custom action for install mode
09/20/20 18:41:16:094 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | STEP 1: Starting to parse Option XML.
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Match OS lang option selected
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Added OS Language (en_US) to the install language fallback.
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Install language fallback contains following languages :
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | (en_US)
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | (en_US)
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Self-Update BootStrapper Relative Path doesn't exist.
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failure in getting Self-Update Folder Path.
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | No of updates found (0).
09/20/20 18:41:16:106 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | No of HD products found (12).
09/20/20 18:41:16:107 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:107 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
09/20/20 18:41:16:113 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:113 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (COSY4.3.20)...
09/20/20 18:41:16:116 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:116 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (LIBS3.6.1)...
09/20/20 18:41:16:120 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:120 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (CCXP3.4.0)...
09/20/20 18:41:16:123 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:123 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (KANC1.0.1)...
09/20/20 18:41:16:123 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | The media info tag marked for auto-install (KANC) (1.0.1)
09/20/20 18:41:16:139 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:139 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (COMP1.2)...
09/20/20 18:41:16:143 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to get value for conflicting processes...
09/20/20 18:41:16:143 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to parse the conflictProcessInfo for HD media (CDEC1.0.0)...
09/20/20 18:41:16:152 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Custom deployment path doesnt exist in options XML
09/20/20 18:41:16:152 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to find Royalty Bearing attribute info.
09/20/20 18:41:16:152 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Found the AppsPanel attribute info (false)
09/20/20 18:41:16:152 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Found the AdminPrivilege attribute info (false)
09/20/20 18:41:16:152 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Number of Medias found = 0
09/20/20 18:41:16:152 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Deployment Manager is running in Install Mode.
09/20/20 18:41:16:153 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | STEP 2: Starting to launch ASU AAM.
09/20/20 18:41:16:155 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
09/20/20 18:41:16:155 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Starting apply CCP ASU.
09/20/20 18:41:16:155 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Bootstrapper launch location is :: C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\ASU2\Set-up.dat
09/20/20 18:41:16:156 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Build Version - 1.15.0.126
09/20/20 18:41:16:156 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Logging Level verbosity Set to 4
09/20/20 18:41:16:156 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to launch the Bootstrapper process.Stopping the installation process.
09/20/20 18:41:16:156 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | CCP ASU installation failed with ErrorCode (81). Ignoring this ASU failure.
09/20/20 18:41:16:156 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 13508 | Skipping custom installs, either path does not exist or not directory (C:\Users\mattb\OneDrive\Desktop\adobe\DET-VideoTools2019\Build\pre)
09/20/20 18:41:16:156 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 13508 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
09/20/20 18:41:16:156 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to initialize HDPIM for conflict processes handling ...
09/20/20 18:41:16:156 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 13508 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
09/20/20 18:41:16:156 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to initialize HDPIM library while installing updates ...
09/20/20 18:41:16:156 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Starting to clean the partially installed payloads.
09/20/20 18:41:16:159 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | No payloads are required to be cleaned up. So Adobe Installer is not invoked.
09/20/20 18:41:16:159 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 13508 | Failed to initialize HDPIM wrapper, failed to load HDPIM library/Setup () (C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\Setup.exe)...
09/20/20 18:41:16:159 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to initialize HDPIM library in cleanup mode ...
09/20/20 18:41:16:159 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | Failed to verify/load the OOBELib path (C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_oobelib.dll)
09/20/20 18:41:16:159 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | sendAnalytics : Unable to find deviceId.
09/20/20 18:41:16:243 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 13508 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1082]
09/20/20 18:41:16:245 | [INFO] | | ASU | DeploymentManager | | | | 13508 | Event Guid generated is: '45773663-5163-4b04-8e95-df86caf8c671'
09/20/20 18:41:16:257 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13508 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
09/20/20 18:41:17:168 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13684 | HTTP Request Status code 200.
09/20/20 18:41:17:168 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13508 | The http request returned HTTP_Status:0 HttpCommunicator error:0
09/20/20 18:41:17:169 | [INFO] | | ASU | DeploymentManager | | | | 13508 | Waiting for the async thread to get the task completed
09/20/20 18:41:17:170 | [INFO] | | ASU | DeploymentManager | | | | 10100 | Async thread is completed. Now exiting from function.
09/20/20 18:41:17:170 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13508 | The install workflow is terminating.
09/20/20 18:41:17:770 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 2508 | Process creation completed.
09/20/20 18:41:17:770 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 2508 | The return Code from Create Process (1603).
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