• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Genuine Software

New Here ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

I got a message from Adobe (I am assuming) that pops up often. It states the Adobe software I have is not genuine. So, I uninstalled all of the Adobe software I could find on my mac because I don't use them often enough. The pop up still comes back, however and I would appreciate some help trying to get this issue resolved. It is intrucive to my workflow and am now less likely than ever to recommend adobe products to a friend because the business model seems to target me for extortion rather than provide me a fuctional product.

If someone can help me with this issue, I may change my mind about adobe.

Views

184

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

Yes. I have used the cleaner. several times, it did not work. Why are you sending me a link to premier pro?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

I pasted the wrong link, thank you..  I've edited the post.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

I used the cleaner again and the problem does not appear to be persisting.

 

The popup comes back now again after I have run the cleaner.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2020 Apr 29, 2020

Copy link to clipboard

Copied

LATEST

At some point, you probably acquired a non-genuine Flash Player from a non-Adobe website. 

At any rate, use Mac Finder and manually remove the Adobe folder from your Applications.

 

Adobe Genuine

https://www.adobe.com/genuine.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines