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Getting a troubling message during installing my Adobe CS6 suite

New Here ,
Jun 10, 2020

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I have register my Adobe CS6 Suite Design and web premium - 6 years ago and installed it succefully on my iMac

Now i was trying to install it on my Macbook pro (i left the High Sierra version 10.13.6 in order to work with CS6)

But during my installment, I recieved the attached message. Can anyone from the staff member can check my account and my registered CS6 suite and tell me what is the specific problem?

AdobeSC6.jpg

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Getting a troubling message during installing my Adobe CS6 suite

New Here ,
Jun 10, 2020

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I have register my Adobe CS6 Suite Design and web premium - 6 years ago and installed it succefully on my iMac

Now i was trying to install it on my Macbook pro (i left the High Sierra version 10.13.6 in order to work with CS6)

But during my installment, I recieved the attached message. Can anyone from the staff member can check my account and my registered CS6 suite and tell me what is the specific problem?

AdobeSC6.jpg

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Installation

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372

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Jun 10, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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Jun 10, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

 

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Jun 10, 2020 0
New Here ,
Jun 13, 2020

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Thank u very much.

I was approached by mail from this address: community_noreply@adobe.com

subject: You have received a private message in the Adobe Support Community!

and was asked to continue the forum discussion in a private messgae.

The one who approached me was named: Adobe Phil Sievers

and when i press on his name, i got this page:

https://community.adobe.com/t5/user/viewprofilepage/user-id/17472653

 

Do u think he is from Adobe team or a scam?

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Jun 13, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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Creative Suite 6 (CS6) is discontinued, no longer sold or supported.

  • Are you sure you entered the correct serial number?
  • From whom did you purchase CS6? 
  • If it wasn't purchased from Adobe, please contact the vendor who sold you the software.

 

Nancy O'Shea, ACP
Alt-Web.com

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Jun 10, 2020 1
New Here ,
Jun 13, 2020

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Thank u very much.

I was approached by mail from this address: community_noreply@adobe.com

subject: You have received a private message in the Adobe Support Community!

and was asked to continue the forum discussion in a private messgae.

The one who approached me was named: Adobe Phil Sievers

and when i press on his name, i got this page:

https://community.adobe.com/t5/user/viewprofilepage/user-id/17472653

 

Do u think he is from Adobe team or a scam?

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Jun 13, 2020 0
Adobe Community Professional ,
Jun 13, 2020

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Definitely a fake. If there is no Adobe employee badge, you're being scammed by an impostor who is using the forum private messaging system to contact you.  

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Creative Cloud is not legally sold by any vendor or retailer in any country. 

 

Nancy O'Shea, ACP
Alt-Web.com

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Jun 13, 2020 1
New Here ,
Jun 13, 2020

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Thank u very much.

I was approached by mail from this address: community_noreply@adobe.com

subject: You have received a private message in the Adobe Support Community!

and was asked to continue the forum discussion in a private messgae.

The one who approached me was named: Adobe Phil Sievers

and when i press on his name, i got this page:

https://community.adobe.com/t5/user/viewprofilepage/user-id/17472653

 

Do u think he is from Adobe team or a scam?

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Jun 13, 2020 0
Most Valuable Participant ,
Jun 13, 2020

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scammer, read about scammers https://tinyurl.com/10791730

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Jun 13, 2020 2