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Help editing a current PDF

New Here ,
May 23, 2020

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I have a previous PDF saved to my desk top and when I try to edit it, it takes me to a page to pay for the service which I did. Why can't I edit a previous saved PDF?

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Help editing a current PDF

New Here ,
May 23, 2020

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I have a previous PDF saved to my desk top and when I try to edit it, it takes me to a page to pay for the service which I did. Why can't I edit a previous saved PDF?

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311

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May 23, 2020 0
Most Valuable Participant ,
May 23, 2020

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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May 23, 2020 0
Adobe Community Professional ,
May 23, 2020

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Do not use FREE Acrobat Reader.

Open Acrobat Pro DC from your Creative Cloud Desktop App.  See screenshot.

 

image.png

 

Nancy O'Shea, ACP
Alt-Web.com

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May 23, 2020 1