Help please: NO Adobe app starts

New Here ,
Mar 08, 2021 Mar 08, 2021

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Hi there,


EVERY Adobe app freezes when I open it from either cc or directly from my  desktop:


Adobe JS Flash issue.png

 

This white screen appears in EACH Adobe app, and I cannot open any file.
Closing the white screen results in shutting down the app all together.
Anyone out there familiar with this?
Thanks for replying, can't use any app now 😞

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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