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Help with a missing Microsoft DLL

New Here ,
Feb 15, 2020

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Please help i have buy the software butt nobody can help me i have a problem with instal msvcp140.dll

From support is doesnt answer

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Help with a missing Microsoft DLL

New Here ,
Feb 15, 2020

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Please help i have buy the software butt nobody can help me i have a problem with instal msvcp140.dll

From support is doesnt answer

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317

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Adobe Employee ,
Feb 16, 2020

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Moved to Get-Started 

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Most Valuable Participant ,
Feb 17, 2020

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What problem, please give full details. Please name the software you are trying to install, and give all error messages.

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Adobe Community Professional ,
Feb 17, 2020

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Hi 

Try installing the Visual C++ Redistributable for Visual Studio 2015 package from Microsoft's web site 

https://www.microsoft.com/en-us/download/details.aspx?id=48145 

 

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Explorer ,
Feb 18, 2020

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Have you tried just downloading a fresh copy of the Creative Cloud installer?

 

Try this, https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

OR try:

https://helpx.adobe.com/download-install/kb/error_on_launch.html

 

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Adobe Community Professional ,
Feb 18, 2020

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Do you have the latest Windows updates?

I ask because Visual C++ is usually sent out by MS with Win updates.

 

 

Nancy O'Shea, ACP
Alt-Web.com

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