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Please post what Adobe program you are using or trying to install.
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Have you visited the link given (adobe.com/go/ch_opengl_it) for possible solutions?
It looks like your graphics drivers are either outdated or the OpenGL capabilities of your graphics card/chipset not being enough for Character Animator. OpenGL version 3.2 or later should be supported.
What are your specs? (Operation System, Graphics card + driver version, ...)