Hi, i am trying to move my 'old' cs6 to a new set of osx. It will not work

New Here ,
Nov 23, 2020 Nov 23, 2020

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I am moving osx to a newer set, but sometimes my old cs6 comes in handy. Cloud is not relevant for me, way too expensive for the use i make. 
Uninstalling the set is not working at all, deactivating also seems not to be working. 
How can i de-register the lisence so i cab use it where it is needed? 

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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You can't move it, you have to install it.

What operating system?

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New Here ,
Nov 23, 2020 Nov 23, 2020

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OSX high sierra, where it will stay, but on another install of the same osx. Have keys and installdisks, but need to deactivate, which is not running. Its cs6 design and web premium by the way. 

 

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
Click here https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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Also, Apple did not maintain backward compatibility, so try this to install old programs
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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