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High CPU Usage when Creative Cloud app is idle

Adobe Employee ,
Sep 08, 2020 Sep 08, 2020

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Dear users,

 

We have come across alot of posts complaining about High CPU usage on Mac OS 10.11 or earlier versions. 

Please see our article here for solutions:

https://helpx.adobe.com/in/creative-cloud/kb/high-cpu-power-idle-cloud.html

 

Feel free to share your feedback in our community. 

 

Hope this helps! 

 

Thanks 

Kanika 

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New Here ,
Sep 30, 2020 Sep 30, 2020

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didn't work, uninstalled, re-installed twice . Full clean install. Illustrator STILL using 50% at idle on 12 core 24 thread CPU running at 4.2ghz. File explorer used within illustrator to opwen a file stalls machine. No other software doea this

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