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how can I Edit my credit card information

New Here ,
Mar 17, 2020 Mar 17, 2020

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I dont know how to explain this but I need to chsnge my credit card but am trying to edit but i cant 

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Community Expert ,
Mar 17, 2020 Mar 17, 2020

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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Community Expert ,
Mar 17, 2020 Mar 17, 2020

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  1. Please log-in to your account below with a good browser that does not have script blockers.
    https://account.adobe.com/plans
  2. Click on Manage Payment.
  3. Verify your identity.
  4. Add a new Credit Card and delete the old one.
  5. If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

NOTE: Wait times for support may be longer than normal on account of Covid-19.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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