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How do I delete Creative Cloud?

New Here ,
Dec 19, 2020 Dec 19, 2020

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It is destroying my PC performance and I don't have any use for it. I installed it for trials that I had of acrobat and photoshop, but now I don't use it but it won't let me uninstall it. 

 

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Community Expert ,
Dec 19, 2020 Dec 19, 2020

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Reboot your computer in Safe Mode.

Use the Adobe Creative Cloud Cleaner tool below to wipe old Adobe apps from your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Dec 20, 2020 Dec 20, 2020

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Why won't it let you uninstall it? What is it telling you?

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Community Expert ,
Dec 20, 2020 Dec 20, 2020

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FIRST Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

THEN uninstall the programs

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