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How do I downgrade plan from photography 1TB to the 20GB plan?

Explorer ,
Apr 17, 2020 Apr 17, 2020

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The answers on the idential search said I'm supposed to be able to chat with Adobe support.  I went to the link which was a list of adobe products, but nothing there about changin plans.

 

How do I get in touch with someone who can change my plan  from 1TB down to the 20 GB?

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Community Expert ,
Apr 17, 2020 Apr 17, 2020

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Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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