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How do I download Lightroom on another computer

New Here ,
Feb 05, 2017

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I already purchased it with my macbook 2012, but I just got a new computer. Since I already paid for the product, is there a way to download it onto my new computer? Please help I'm sure this is a dumb question but I can't find the answer anywhere.

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How do I download Lightroom on another computer

New Here ,
Feb 05, 2017

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I already purchased it with my macbook 2012, but I just got a new computer. Since I already paid for the product, is there a way to download it onto my new computer? Please help I'm sure this is a dumb question but I can't find the answer anywhere.

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Feb 05, 2017 0
Most Valuable Participant ,
Feb 05, 2017

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Feb 05, 2017 1
Adobe Community Professional ,
Feb 05, 2017

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Feb 05, 2017 1
New Here ,
Oct 08, 2020

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problem because LR tells me that I first need to dis-authorize on my old pc. better, I uninstalled it on the old. still Adobe harrasses me every day that I have to unauthorise the old one or type another product key.

running around in circles

 

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Oct 08, 2020 0
Most Valuable Participant ,
Oct 08, 2020

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>uninstalled it on the old

 

Uninstalling does not deactivate the registration

 

When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
Click here https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Oct 08, 2020 0