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how do i get to this homescreen?

New Here ,
Feb 26, 2020

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When I open the app in my laptop (Chromebook), I get to this homescreen (first attachment) and can't get to this actually useful homescreen (which I stumbled to online).  I'm not a sophisticated Adobe user and if I can't get to the "useful" homescreen I'll have to cancel my subscription.Screenshot 2020-02-27 at 09.37.17.pngScreenshot 2020-02-27 at 09.28.28.png

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how do i get to this homescreen?

New Here ,
Feb 26, 2020

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When I open the app in my laptop (Chromebook), I get to this homescreen (first attachment) and can't get to this actually useful homescreen (which I stumbled to online).  I'm not a sophisticated Adobe user and if I can't get to the "useful" homescreen I'll have to cancel my subscription.Screenshot 2020-02-27 at 09.37.17.pngScreenshot 2020-02-27 at 09.28.28.png

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Feb 26, 2020 0
Most Valuable Participant ,
Feb 26, 2020

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Not very much of Adobe runs on a chromebook

Minimum System requirements for Cloud Programs... scroll down and check each program
-http://helpx.adobe.com/creative-cloud/system-requirements.html

 

If the program you want to use won't work on a chrome book you will need to cancel

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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Feb 26, 2020 0
Most Valuable Participant ,
Feb 27, 2020

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The second screen does not show the Acrobat app. It is a web browser. Just go to the web page shown. Your Acrobat subscription will unlock some limited features, but Acrobat is a tool for Laptop and computer users. Chromebook is not. 

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Feb 27, 2020 0
New Here ,
Feb 27, 2020

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Well, that's interesting.  Then why do they have it in the Google Play store?

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Feb 27, 2020 0
Adobe Community Professional ,
Feb 27, 2020

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The Acrobat Reader mobile app is different from Acrobat Pro DC which only runs on Windows or Mac computers.  

https://acrobat.adobe.com/nz/en/mobile/acrobat-reader.html

 

Nancy O'Shea, ACP
Alt-Web.com

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Feb 27, 2020 0