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how do I link accounts?

New Here ,
Apr 18, 2020

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I was locked out of my main school account and so I was temporarily using a trial acct, that expired April 16th, but would like to get thosedocuments I created during the trial? possible? 

can I give someone both account emails to determine this ?

Thank you, Lisa

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how do I link accounts?

New Here ,
Apr 18, 2020

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I was locked out of my main school account and so I was temporarily using a trial acct, that expired April 16th, but would like to get thosedocuments I created during the trial? possible? 

can I give someone both account emails to determine this ?

Thank you, Lisa

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Apr 18, 2020 0
Most Valuable Participant ,
Apr 18, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 18, 2020

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"...would like to get those documents I created during the trial?"

 

Which files are those?  Don't you save work files to your local computer hard drive?

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 18, 2020 0