How do I remove AAM updates notifier which is stopping my access to the Internet?

New Here ,
Nov 28, 2014 Nov 28, 2014

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My. Internet connection fails after about 7 minutes from switching on my desktop. In the action centre/maintenance/reliability monitor on the control panel it tells me that the AAM updates Notifier application has failed. How do I sort this out?

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Adobe Employee ,
Dec 01, 2014 Dec 01, 2014

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Maz2014 which Adobe software or service is your inquiry in reference too?

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New Here ,
Dec 02, 2014 Dec 02, 2014

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Hi Jeff. I have Photoshop Elements 11, and had Adobe Reader X1 which was updated about the time the problem occurred so have uninstalled that but the problem still exists. Does this help locate the problem?

Thanks

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Adobe Employee ,
Dec 02, 2014 Dec 02, 2014

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Maz2014 I am still unsure which software title installs the referenced component.  I would recommend removing both applications to see if you face the same error.  If you need to download  a fresh copy of the installation files for Photoshop Elements 11 they are available at Download Photoshop Elements products | 12, 11, 10.

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New Here ,
Dec 02, 2014 Dec 02, 2014

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Thanks for the info Jeff, I’ll try that soon.

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