How do I retrieve my serial code

[Guest]

I just bought Photoshop CS5 student and teacher edition. To retrieve the seriel the instructions give a link: www.aobe.com/go/eduverify. It says this page is broken. I tried it other ways but it asks for and order number, but I didn't order it off the internet; I bought it in a shop, so I have a product key, wich doesn't fit in the order no. box, so what can I do?!?

[Gautham_K]

Farawaychris,

Since you purchased from a reseller

In North America: Your product comes with either a coupon code or a product code. The type of code determines how you get your serial number. 

• If you have a coupon code, go to http://www.adobe.com/go/studentlicensing
• If you have a product code, go to http://www.adobe.com/go/edu-validate

If you have purchased the product outside North America, please use this link for information on how to retrieve your serial number:

http://kb2.adobe.com/cps/000/25f26dd.html#main_how_long

Thanks

[kanguyen · Accepted solution]

I suspect you have purchased this from a reseller outside of North America. There was a temporary problem with this link over the weekend, but if you try http://www.adobe.com/go/eduverify again, it will work now. Apologies for the inconvenience!