How to activate license using key given by school

New Here ,
Mar 03, 2020 Mar 03, 2020

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I got an Illustrator license from my school and they told us we can all use this license to get Illustrator as long as we're students there without paying for it. I just downloaded the testversion but I can't find anything to upgrade it or where I can put the license. Does anyone have an idea?

 

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Activation billing and install

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Adobe Employee , Mar 04, 2020 Mar 04, 2020
Hi there,   Thanks for reaching out. Most likely, you have a redemption code given to you by your school. You can click on creative.adobe.com/redeem and use the code to activate your membership. Hope it helps.   Also, moving this thread to Get Started community for expert help.   Regards, Ashutosh

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Adobe Employee ,
Mar 04, 2020 Mar 04, 2020

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Hi there,

 

Thanks for reaching out. Most likely, you have a redemption code given to you by your school. You can click on creative.adobe.com/redeem and use the code to activate your membership. Hope it helps.

 

Also, moving this thread to Get Started community for expert help.

 

Regards,

Ashutosh

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Adobe Community Professional ,
Mar 04, 2020 Mar 04, 2020

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Creative Cloud doesn't use serial numbers.  The code you received from school is a redemption code for your subscription.  Once installed, software is activated by your Adobe ID and  password. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Hello and thanks a lot! 

 

I guess that is exactly what the code is! Sadly it still doesn't work although I think thats because my school has given us the wrong key since I'm not the only one with problems. 

 

Thank you though, it will definitely help me out when I get the right code.

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