How to activate license using key given by school

[M_erkur]

I got an Illustrator license from my school and they told us we can all use this license to get Illustrator as long as we're students there without paying for it. I just downloaded the testversion but I can't find anything to upgrade it or where I can put the license. Does anyone have an idea?

{Renamed by MOD}

[Ashutosh_Mishra · Accepted solution]

Hi there,

Thanks for reaching out. Most likely, you have a redemption code given to you by your school. You can click on creative.adobe.com/redeem and use the code to activate your membership. Hope it helps.

Also, moving this thread to Get Started community for expert help.

Regards,

Ashutosh

[Nancy OShea]

Creative Cloud doesn't use serial numbers.  The code you received from school is a redemption code for your subscription.  Once installed, software is activated by your Adobe ID and  password. 

[M_erkur]

Hello and thanks a lot! 

I guess that is exactly what the code is! Sadly it still doesn't work although I think thats because my school has given us the wrong key since I'm not the only one with problems. 

Thank you though, it will definitely help me out when I get the right code.