• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to deinstall Adobe CC products

New Here ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

Hi.

 

My subscripion is just now cancelled.

My two stpes verifiction is DISABLED.

I wish to deinstall Lightroom, LrC and Photoshop, but...

When I try to deinstall appears window to type 6 digits verification code.

When I press button to obtain this code I do not see any new message from adobe with this code.

Appears red message "try another method", but this link is inactive.

I cant obtain code and I cant deinstall appas without this code from MY PRIVATE PROPERTY.

TOPICS
Activation , Installation

Views

155

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

...without 6 digits verification code !

When attempting Creative Cloud desktop app I see window to type verification code, but I can't obtain this code.

 

How to obtain this code when two steps verification is disabled ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

OK.

 

I had to login one more time to CC app and now I can deinstall unwanted apps.

This is very inconsistent because I didnt logout in this app by myself.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

LATEST

for others:  i don't know why or how this user had a verification code issue (when signing-in), but if others encounter the problem, you can install the adobe account access app on your mobile phone.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines