How to download Photoshop Elements again?

Community Beginner ,
Feb 08, 2021 Feb 08, 2021

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My computer crached and now I try to download Photoshop Elements again. I can't find 'Photoshop Elements' anywhere, is it called somethng else now, like only 'Photoshop'? I worte my code, but it does not work. I don't remeber wish version I had (I mean what year). Can somone help me?

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correct answers 1 Correct Answer

Most Valuable Participant , Feb 08, 2021 Feb 08, 2021
For serial number programs you may download ONLY if you bought direct from Adobe via download-Log-in to your Adobe account and click this link https://account.adobe.com/products--click Order history on the left and then the link to your order that will show on the right--and finally click the link "Downloads and serial numbers" that will appear---as always, write the serial number in a text file AND copy that text file and the---download file(s) to an external drive (or two) to be sure you have ...

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Most Valuable Participant ,
Feb 08, 2021 Feb 08, 2021

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For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor
.
When you have a download, ALWAYS copy it to at least one external device
-a usb flash drive or hard drive, or write to a CD or DVD
-plus a text file containing your serial number

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Community Beginner ,
Feb 08, 2021 Feb 08, 2021

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How come I can't clik on install now?

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Community Beginner ,
Feb 08, 2021 Feb 08, 2021

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It says:

 

"Install" has to be updated.

This programe delevopers have to update it so it works with this version of macOS. Contact the developer for more information.

 

I have macOS Catalina Version 10.15.7.

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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I have macOS Catalina Version 10.15.7.


By @Malinsson

Your version of Photoshop Elements may be too old to run on Catalina.  What version number?

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Catalina Version 10.15.7. Or do you mean what version Photoshop Elements? I actually don't remember.

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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I have had Photoshop Elements on Catlina before, just like a week ago or so.

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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...now I saw what version Photoshop Elements I have: 16.

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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(Does 16 mean year 2016? I can't find that when I google.)

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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I have Photoshop Elements 2018 I see now.

 

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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This is what it looks like and then I click on Photo Editor and sign in, activate sofware and enter serial number, but it says it's an invalid serial number.

 

This is driving me crazy. 😞 Where the hell do I find Photoshop Elements (bought 2018)?

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Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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attachment.png

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Sorry I din't know you could do that. I will in the future, I guess I can't change that now. 

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