Copy link to clipboard
Copied
I can not use any of your software anymore and it says:
Copy link to clipboard
Copied
Hi zen_SuR,
I'm sorry to hear you're having this frustrating problem. Although you are online, your computer may still be unable to connect to Adobe's activation servers for some reason. Have you worked through all the solutions in this help document: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html?
Let us know if any of that resolves the issue. If not, we'll go from there.
Copy link to clipboard
Copied
Hello,
I have exactly the same problem and yes I have already tried all the steps. I urgently need a solution I have work to do!
Best regards
Milan
Copy link to clipboard
Copied
Same here ☹️
Copy link to clipboard
Copied
Same problem for me. Did you guys find a solution?
Copy link to clipboard
Copied
Currently Adobe servers are experiencing some issues, the team is working on fixing it. You can monitor the status at the following link
-Manan
Copy link to clipboard
Copied
Same Issues Here. Can not connect to Adobe Server is one of many errors I am getting.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Gibt es inzwischen eine Lösung für das Problem? Habe das gleiche Drama seit ein paar Tagen auf meinem HomeOffice iMac.
Copy link to clipboard
Copied
Yes, PrinceNG, the servers are not currently experiencing any errors. Please see the response from DelphiZoa to resolve the current connection error you are encountering.
Copy link to clipboard
Copied
Hi Jeff,
of course I have done!
That's the workflow that brought me to ask the question here. 😉
You can read, after all steps at the end:
-------------
Contact Adobe Support
If you are still unable to resolve your connectivity issues, contact Customer Service.
-------------
Because the support chat was offline in my home office time slot, I thought it would be a good idea to ask my questions here. So others who "still" have this problem according to the manual in the link, will find a solution too...
Copy link to clipboard
Copied
I am sorry then PrinceNG, please contact our support team at https://helpx.adobe.com/contact.html if you need additional assistance resolving the connection failures you are encountering. Since this public forum discussion was related to a specific outage, I will now be locking the discussion to avoid any additional confusion.