Huge Temp File Can't be Deleted

Community Beginner ,
Jul 05, 2021 Jul 05, 2021

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I am running Windows 10 and have the full CC suite.  I was doing some PC cleanup and noticed a huge (372 GB) hidden temp file, called AdobeTemp, right off the C drive.  It contains only .ttc, .ttf, and .fon files.  I've tried to delete but I cannot. I tried the Adobe recommendation of using Disk Clean up and even tried in Safe Mode but still cannot.  I spent an hour with adobe tech support but no luck.  I can't believe a this huge folder is supposed to be there.  Can anyone verify that this is normal for a 372GB temp folder?  And if it's not normal, any ideas on how to delete?  Thanks.

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CC FAQ, Creative Cloud, Installation

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Adobe Community Professional , Jul 13, 2021 Jul 13, 2021
I use the free portable version of this to delete stubborn files: https://www.iobit.com/en/iobit-unlocker.php Before deleting it, you may want to make a copy of that file in a different location in case you find that the file is necessary.

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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i too have an adobetemp folder on the c drive, but it's less than 6 gb:

kglad_0-1626181640734.png

 

opening that folder showed several .tmp folders that i deleted (after giving admin permission) while cc is running:

 

kglad_1-1626181766538.png

 

 

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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My Adobe temp is tiny:

Abambo_0-1626182318206.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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I use the free portable version of this to delete stubborn files:

https://www.iobit.com/en/iobit-unlocker.php

 

Before deleting it, you may want to make a copy of that file in a different location in case you find that the file is necessary.

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Thank you for this suggestion.  This worked!!!  And CC is running fine without it.

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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You're welcome. icon_biggrin.gif

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