Hur konvertera Lighroom CC till Lightroom 6?

New Here ,
Apr 17, 2018 Apr 17, 2018

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Hej! Jag har produktnyckel till Lighroom 6 och ska installera den på min andra dator. Så jag laddade ner testversionen av Lightroom CC, men det fungerar inte att konvertera produkten. Nu har testversionen löpt ut och jag vill ha mitt program som jag har betalt för. Men jag kommer bara till sidan för att köpa en prenumeration vilket är fel. Jag har utgått från Adobes egen beskrivning av hur jag ska konvertera, men den stämmer inte. Jag kommer hela tiden till sidan för att köpa. Hur ska jag göra?

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Adobe Employee , Apr 17, 2018 Apr 17, 2018
Thanks for sharing the update åsas62681400, I would suggest that you use the CC Cleaner tool to uninstall the Lightroom CC app installed on your machine: Use the Creative Cloud Cleaner Tool to solve installation problems.After this download Lightroom 6 from the following link and install it: Download Photoshop Lightroom, and then share the results.

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Hi åsas62681400,

As you have mentioned you have a serial number for Lightroom 6 and have installed and used a trial of Lightroom CC on your machine and now would like to activate it with the serial number, however it is not working.

Have you tried the steps listed in this help document: How to convert a Lightroom CC trial version to licensed Lightroom 6 copy, If not then please give it a try.

Let us know if this helps.

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New Here ,
Apr 17, 2018 Apr 17, 2018

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Hi! And thanks for understanding me. Yes I have tried to do it after that document. I did it exactly several times and it still doesn't work. Every time I come to the page where I can by a subscription.

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Thanks for sharing the update åsas62681400, I would suggest that you use the CC Cleaner tool to uninstall the Lightroom CC app installed on your machine: Use the Creative Cloud Cleaner Tool to solve installation problems.

After this download Lightroom 6 from the following link and install it: Download Photoshop Lightroom, and then share the results.

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New Here ,
Apr 17, 2018 Apr 17, 2018

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Thanks! I will try that and replay to you if it worked out or not. Thanks 🙂

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New Here ,
Apr 17, 2018 Apr 17, 2018

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Thank you!!! Now it work! 🙂

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Good news, enjoy your software

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New Here ,
Apr 17, 2018 Apr 17, 2018

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When I press the button of " license this software" I will not come to the side where I can write mig license. I'm coming to the subscription purchase page. So I am doing right! The fault is with adobe.

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