I am sending an invitation to one of my team but they are not receiving it

New Here ,
Dec 15, 2015 Dec 15, 2015

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I am team manager and I have sent an invitation to one of my team but it is not arriving. It is not in the spam folder. I am at a loss what to do.

Help please

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Creative Cloud

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Adobe Employee ,
Dec 15, 2015 Dec 15, 2015

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Here is what your team members can try if they Didn't receive expected e-mail from Adobe. You may also try to resend the invitation, if that doesn't help please Contact Customer Care - Creative Cloud for teams.

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New Here ,
Dec 15, 2015 Dec 15, 2015

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I have checked with our administrators and no email has been sent from Adobe to my team member. It is not on our exchange server. I have chatted with Adobe and was just pointed to a list of things to do which I have already done. The problem is on the Adobe side and they are not solving it. Very frustrated

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Adobe Employee ,
Dec 15, 2015 Dec 15, 2015

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Kindly respond to private message that I have sent to you.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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How do you resend an invitation to a team member?

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