I am trying to access Temporary AT HOME Access through University, but only given free trial option.

Community Beginner ,
May 11, 2020

Copy link to clipboard

Copied

I am trying to access Temporary AT HOME Access through University, but only given free trial option. I made a new account with my school email and log in credentials, and my school UCSC has offered the temporary access, but I can only use the free 7 day trial software. Any suggestions to gain access?

Thanks-G

TOPICS
Activation, Installation, New user

Views

2.0K

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , May 12, 2020
Nancy OShea Adobe Community Professional , May 12, 2020
Contact your school's IT dept to get the correct log-in ID and password.   1. Open CC Desktop App.2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."3. Click on your Avatar (top right image).4. Sign-out of Creative Cloud.5. Close all apps.6. Restart your computer.7. Open CC Desktop app.8. Click your Avatar.9. Sign-in with the ID and password your IT dept told you to use.  

Likes

Translate

Translate
Jump to answer Jump to answer
Most Valuable Participant ,
May 12, 2020

Copy link to clipboard

Copied

Adobe is providing "free" access to its Creative Cloud apps only if you are in education as a teacher or student. For institutions that give students access to Creative Cloud apps through on-campus computer labs, Adobe is enabling those students to work remotely for 60 days through a temporary "at home" access.

 

THIS HAS TO BE SET UP THROUGH THE SCHOOL

 

https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/
-also read https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 20, 2020

Copy link to clipboard

Copied

Thanks John, I was signed in through my school credential, but followed through with IT and it seems like they also needed to ass my name to a special list to activate- I'm in now!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 12, 2020

Copy link to clipboard

Copied

Gwhipple, to add to John's response there is no Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  Please contact your education institution to obtain the information necessary to access the Creative Cloud membership.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 12, 2020

Copy link to clipboard

Copied

Contact your school's IT dept to get the correct log-in ID and password.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with the ID and password your IT dept told you to use.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 20, 2020

Copy link to clipboard

Copied

Thanks Nancy- I'm now in, after getting IT add my name to a special list to grant me the access- I thought it would be automated but it wasn't exactly.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 20, 2020

Copy link to clipboard

Copied

Glad you got it all sorted.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more