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I am unable to uninstall both current Adobe apps and Creative Cloud

New Here ,
Jun 16, 2020

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I want to reinstall Creative Cloud itself, but theres a pop up that tells me to uninstall the other Adobe CC apps in my computer first (Photoshop, Illustrator).

When I go to my Control Panel to Uninstall these apps, Creative Cloud would open in each of them and stay as a loading screen. After leaving it for a while the Cloud won't load at all, preventing me to uninstall the apps, and therefore, the Cloud itself. 

I already tried restart my computer, but the results are the same.

 

I am currently using Windows 10 with a CC Student Plan (if that helps). 

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I am unable to uninstall both current Adobe apps and Creative Cloud

New Here ,
Jun 16, 2020

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I want to reinstall Creative Cloud itself, but theres a pop up that tells me to uninstall the other Adobe CC apps in my computer first (Photoshop, Illustrator).

When I go to my Control Panel to Uninstall these apps, Creative Cloud would open in each of them and stay as a loading screen. After leaving it for a while the Cloud won't load at all, preventing me to uninstall the apps, and therefore, the Cloud itself. 

I already tried restart my computer, but the results are the same.

 

I am currently using Windows 10 with a CC Student Plan (if that helps). 

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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You can use the uninstaller for Creative Cloud from the following link

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

Regarding uninstalling individual apps, you can unistall them from within Creative Cloud, see instructions below

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

So first uninstall the individual apps using Creative Cloud desktop app and then use the uninstaller for Creative Cloud to remove it as well.

 

-Manan

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Jun 16, 2020 1
New Here ,
Jun 17, 2020

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It worked! Thank you!

 

-David

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Jun 17, 2020 0