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I am unable to update Adobe products. (photshop/lightroom) due to issue with creative cloud app

Explorer ,
Mar 04, 2020

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I have automatic updates for my apps. However starting arecent upgrade the creative cloud app no longer works. When opening it just opens a white window. More over, When I start my computer, the background application notifies me I have available updates but those up[dates are never done. If I click on the notification it tries to open the creative cloud app but again a white window. 

 

I tried doing the windows > programs > fix but no changes. I tied reinstalling it , still no changes

 

In lightroom cc or PS > Help > updates > Again the white window

 

How can I fix it so I can update my products? 

 

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Creative Cloud, Installation

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I am unable to update Adobe products. (photshop/lightroom) due to issue with creative cloud app

Explorer ,
Mar 04, 2020

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I have automatic updates for my apps. However starting arecent upgrade the creative cloud app no longer works. When opening it just opens a white window. More over, When I start my computer, the background application notifies me I have available updates but those up[dates are never done. If I click on the notification it tries to open the creative cloud app but again a white window. 

 

I tried doing the windows > programs > fix but no changes. I tied reinstalling it , still no changes

 

In lightroom cc or PS > Help > updates > Again the white window

 

How can I fix it so I can update my products? 

 

TOPICS
Creative Cloud, Installation

Views

77

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 04, 2020 0
Most Valuable Participant ,
Mar 04, 2020

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