• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I am unable to update Adobe products. (photshop/lightroom) due to issue with creative cloud app

Explorer ,
Mar 04, 2020 Mar 04, 2020

Copy link to clipboard

Copied

I have automatic updates for my apps. However starting arecent upgrade the creative cloud app no longer works. When opening it just opens a white window. More over, When I start my computer, the background application notifies me I have available updates but those up[dates are never done. If I click on the notification it tries to open the creative cloud app but again a white window. 

 

I tried doing the windows > programs > fix but no changes. I tied reinstalling it , still no changes

 

In lightroom cc or PS > Help > updates > Again the white window

 

How can I fix it so I can update my products? 

 

TOPICS
Creative Cloud , Installation

Views

158

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 04, 2020 Mar 04, 2020

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines