I can not install creative cloud.

New Here ,
Jan 16, 2021 Jan 16, 2021

Copy link to clipboard

Copied

i ve tried to install photoshop app but i can t, every time when i start the creative cloud launcher,i m waiting for 30sec and then throws me on my adobe id page. it said that i m conected and then do nothing, just repeat this action every time, opening the same page everytime...it doesn t advance for instalation. What can i do? on my old devices it works, now i have a new laptop but i can t install anything from adobe...

Thank u!

TOPICS
Activation, Creative Cloud, Installation

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jan 17, 2021 Jan 17, 2021
make sure your computer meets specs for the cc app, https://helpx.adobe.com/creative-cloud/system-requirements.html if it does, download from here, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html make sure you check the page bottom alternative links if you have difficulty.

Likes

Translate

Translate
Adobe Community Professional ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

make sure your computer meets specs for the cc app, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

if it does, download from here, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

make sure you check the page bottom alternative links if you have difficulty.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

thanks a lot, the source was the problem. it works know

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

LATEST

good to hear!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines