I can't download Maya Live link plugin in Adobe Exange

New Here ,
Nov 18, 2020 Nov 18, 2020

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Hi,

I'm trying to download Maya Live Link Plugin in Adobe Exchange. I'm logged in, but when I try to donwnload the plugin, nothing happens.

In another account, where this plugin was downloaded a few months ago, shows the text 'aquired', but it is not able to install it, and it shows the message:

'the file cannot be downloaded, try again later'Captura de pantalla 2020-11-18 a las 11.15.31.png

Any idea of what is happening?

TOPICS
CC FAQ, Creative Cloud, Installation

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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is this the link you're using, https://exchange.adobe.com/creativecloud.details.17593.autodesk-maya-live-link.html#

 

is the cc desktop app installed on your computer?

 

do you have a compatible adobe app installed on your computer?

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New Here ,
Nov 19, 2020 Nov 19, 2020

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Hi,

yes, I'm using that link.

The Adobe desktop App is installed in my computer. I've installed Adobe app in June/ 2020, so I suppose is compatible.

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Adobe Community Professional ,
Nov 20, 2020 Nov 20, 2020

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no.

 

do you have after effects installed?

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