• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't get photoshop to download: error 133. However, I have 37G of space

New Here ,
Dec 26, 2020 Dec 26, 2020

Copy link to clipboard

Copied

I have tried changing the dowload location and still no luck.

TOPICS
Installation

Views

257

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

We need more informations about your environment before we can try to help.

What operating system do you use?

Which hardware do you use? Especially which hard drive(s) and how the hard drives are configured.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

also, if you changed the default install location, embed (don't attach) a screenshot showing the install location that you chose in your cc app.

 

p.s. you can't install in the root of any drive and you'll need space on your c drive whether installing there, or not.

 

kglad_0-1609080228501.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

I have 37G of space

That will be a problem as that will not allow enough free space for system and temp files.

 

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

LATEST

Error 133 means insufficient disk space.  Your computer is probably not robust enough to handle Creative Cloud, etc...

 

I have about 2 TB of HD space and that's just about right for what I do. And when I need more space, I have 1.5 TB external for data files.

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines