• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't open recovered ai and psd file

New Here ,
Apr 10, 2020 Apr 10, 2020

Copy link to clipboard

Copied

Hello,

 

By mistake i have removed all my document files definitively. I finally took my documents back with a recovery software but now i can't open my psd files and ai files in photoshop and illustrator ? 

 

Does anyone can help me please ? 

 

Thank you.

TOPICS
Creative Cloud

Views

120

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2020 Apr 10, 2020

Copy link to clipboard

Copied

sounds like a problem with the recovery software.  try different software if you're unable to restore from the trash.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 10, 2020 Apr 10, 2020

Copy link to clipboard

Copied

LATEST

Recovery software often fails because the deleted files are partly destroyed. You need to make backups. Every day and more often. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines