i can't sign in.

New Here ,
Nov 18, 2020 Nov 18, 2020

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I signed up thanks to the collaboration between Adobe and National Geographic. When I saw the collaboration I couldn't register at that time, so I asked my brother to do it for me. Now I can't use the suite anymore, I asked my brother why and he told me he put a random school in the record. Can I change school and solve this problem?

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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See if this helps:

https://support.nationalgeographic.org/s/article/I-can-t-sign-in-to-my-online-course

Scroll down and you can enter a support request.

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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You are posting here, so you clearly CAN sign in

 

click this link https://account.adobe.com/ to view/change your account

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New Here ,
Nov 19, 2020 Nov 19, 2020

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I can't, only the "admin" can contact support 

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