I can't update my apps because after effects is endlessly cancelling

New Here ,
Oct 02, 2020

Copy link to clipboard

Copied

I currently can't use the camera raw feature in photoshop to edit photos. My assumption is that because there is an update for it, I can't use it until it is updated but I can't update anything because I had to cancel the AE update and now it is endlessly cancelling. Because it is doing this, I cannot start a new update and I'm stuck and can't work. Please help. 

TOPICS
Creative Cloud, Installation

Views

83

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

LEGEND , Oct 02, 2020
Just Shoot Me LEGEND , Oct 02, 2020
Have you Restarted your computer? Then Shut the CC Desktop app down.         Do not Start ANy Adobe programs then restart the CC desktop app and let it do all the updates that show up.

Likes

Translate

Translate
Jump to answer Jump to answer
LEGEND ,
Oct 02, 2020

Copy link to clipboard

Copied

In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below.
If you can please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box.
If you can't edit your post please include the screen shot you attached to a new reply to this conversation.
The Insert Photos icon is this one in the Tool Bar.

2020-06-07 19_13_42-Camera Raw Brush tool problem - Adobe Support Community - 11189555.png
Thank you.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Oct 02, 2020

Copy link to clipboard

Copied

Have you Restarted your computer?

Then Shut the CC Desktop app down.

 

2019-11-02 10_01_34-Creative Cloud Desktop.png

 

 

2019-10-29 08_48_01-Creative Cloud Desktop.png

 

Do not Start ANy Adobe programs then restart the CC desktop app and let it do all the updates that show up.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
nathana48722777 AUTHOR LATEST
New Here ,
Oct 02, 2020

Copy link to clipboard

Copied

Thankyou! This hs solved the issue, also cheers for the info on how to link images in with posts

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more