I cannot run the creative cloud application

New Here ,
Oct 08, 2020

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I click on the shortcut to start the application but it does not open and also a blue circle is created in the indicator of my mouse, as if it was loading something but the application never opens and the circle stays in the mouse indicator

Please your help to solve it.

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Correct answer by John T Smith | Most Valuable Participant

Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spinning/td-p/5166304
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-box/td-p/5602143

 

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I cannot run the creative cloud application

New Here ,
Oct 08, 2020

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I click on the shortcut to start the application but it does not open and also a blue circle is created in the indicator of my mouse, as if it was loading something but the application never opens and the circle stays in the mouse indicator

Please your help to solve it.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spinning/td-p/5166304
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-box/td-p/5602143

 

This is a public forum, not the link to Adobe support

So beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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71

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Oct 08, 2020 0
Most Valuable Participant ,
Oct 08, 2020

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Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spi...
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-b...

 

This is a public forum, not the link to Adobe support

So beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Oct 09, 2020

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Hi John, 
Thanks a lot for your answer. It's my first time in the community, apologize me if I wrote something wrong. I will review the links that you share with me. I hope resolve my problem.
Regards.

 

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