I entered the Wrong Email ID into creative Cloud App

New Here ,
Jan 31, 2021

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Hi Adobe Support Teams,
Recently, I have download and Install Adobe Creative Cloud and Put a gmail account there, due to some reason I did not complete the verification process and when I open the app the Screen stuck that point where it want a verification code, but I realize that there are some mistake in Gmail ID, so tell me the procedure that how can I replace the gmail ID. 

<link removed_kglad>

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Installation, New user

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Adobe Community Professional ,
Feb 01, 2021

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sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if you need to change your adobe id start here, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

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Most Valuable Participant ,
Feb 01, 2021

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>Hi Adobe Support Teams

 

This is a public forum hosted by Adobe, this is NOT Adobe support

Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Feb 11, 2021

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Hi Support Member, how can I marked this conservation as locked because I have got my answer.

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kglad LATEST
Adobe Community Professional ,
Feb 11, 2021

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what solved the problem?

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