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Ive unistalled twice and it still wont open same error pops up
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See this reply by Nancy OShea :
Update Windows and get the latest Visual C++ runtime.
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
While you're at it, you should confirm that your system meets or exceeds the Creative Cloud system requirements before you install.
https://helpx.adobe.com/creative-cloud/system-requirements.html
from here:
https://community.adobe.com/t5/download-install/installation/m-p/10849200?page=1#M449467
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It has still not worked, would the fact im using a hotspot and not a wifi be the cause of my problem?
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That should have no bearing on that issue.
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TurtleBS, if you continue to encounter problems using the current installation of Microsoft's Visual C++ redistributables, then please contact the computer manufacturer or Microsoft for additional assistance.
Adobe did not create the Microsoft C++ redistributables, and when they are included as part of the installation process, it is only as a courtesy. Your time would be better spent contacting the organizations that do support this component. For more information, see https://answers.microsoft.com/en-us/windows/forum/all/do-i-really-need-all-those-microsoft-visual-c/....