Highlighted

I have a problem with signing in and I can't run programs (Pr,Ae,Ps etc.)

New Here ,
May 20, 2020

Copy link to clipboard

Copied

KakaoTalk_20200518_230802043.png

I have 2 computers in my study-room, and I have 1 computer in my home.

And I wanna sign-out from computers in my study room to use program at my home.

(I use adobe ID at study-room 09:00AM~18:00PM, I use adobe ID at home 18:00PM~24:00AM)

But the problem is the remote sign-out display like upside appears like the photo downside

Only white display.. and no response.

And Customer service says 'just re-install' But it doesn't work likewise.

And also I've tried 'End Session' in Adobe homepage. But it's not helpful.

 

Maybe it's hard to understand my post... I'm sorry, I'm not good at English.KakaoTalk_20200518_230808621.png

TOPICS
Activation, Creative Cloud, Installation

Views

620

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I have a problem with signing in and I can't run programs (Pr,Ae,Ps etc.)

New Here ,
May 20, 2020

Copy link to clipboard

Copied

KakaoTalk_20200518_230802043.png

I have 2 computers in my study-room, and I have 1 computer in my home.

And I wanna sign-out from computers in my study room to use program at my home.

(I use adobe ID at study-room 09:00AM~18:00PM, I use adobe ID at home 18:00PM~24:00AM)

But the problem is the remote sign-out display like upside appears like the photo downside

Only white display.. and no response.

And Customer service says 'just re-install' But it doesn't work likewise.

And also I've tried 'End Session' in Adobe homepage. But it's not helpful.

 

Maybe it's hard to understand my post... I'm sorry, I'm not good at English.KakaoTalk_20200518_230808621.png

TOPICS
Activation, Creative Cloud, Installation

Views

621

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 20, 2020 0
Adobe Employee ,
May 21, 2020

Copy link to clipboard

Copied

Sorry, you are encountering problems accessing the web interface to manage your activations and sign-in information.  Both dialog boxes are being loaded dynamically.  Please review any add-ons or extensions that have been installed in Google Chrome.  If you are unsure, if the extensions are blocking or affecting your web experience then disable it.

 

If you continue to encounter problems, then please see https://helpx.adobe.com/download-install/kb/licensing-errors.html for additional steps you can take to resolve sign-in errors.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 21, 2020 0