I have an active creative cloud key which lets me use everything, lightroom says I need to buy it

[Burrd]

I have used creative cloud apps for 2 years now, I renewed my key about a month ago, everything has worked perfectly until a few days ago, I started up lightroom and get prompted to buy it, I click buy and it says im subscribed and its all good, I close the window and it doesnt allow me to do anything and has a thing that says buy. Photoshop and other programs work fine, I even checked the status of my key on my profile and it shows it was only put in recently and is still in effect.

Please help

[Guest]

Hi

Try signing out to the Creative Cloud app and back in again

[Burrd]

Thanks for the speedy reply, sadly though I just did that and its still happening.

[Guest]

Take a look here to see if it helps

https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[Burrd]

I have satisfied all of those requirements, currently I am uninstalling and reinstalling LR to see if it works

[Burrd]

Yep reinstalled and the problem persists, it says Trial expired: Buy now, I click it and it says I have subscribed and its all good

[Just Shoot Me]

Log into the main Adobe site and check the status of your subscription.

If everything looks OK there then you will need to contact Adobe directly.

https://www.adobe.com/about-adobe/contact.html

or use the Chat system.

[Burrd]

Yeah I might have to contact adobe directly, I just checked it and it's creative cloud all apps prepaid subscription which ends November this year, but still everything but LR works