I'm getting a spinning blue wheel when I try to open Creative Cloud.
I have tried uninstalling, the cleaning tool, turning off anti-virus, and and turning off firewall. I've also chatted with three different techs from Adobe and none can resolve the issue.
The second tech did inform me my Windows wasn't up to date and was having issues updating. This was resolved yesterday with help from a tech at Microsoft.
After one week, I still haven't been able to open Creative Cloud. Does anyone have any ideas?? The techs all keep suggested the same thing and trying the same steps when I give them remote access to my computer.
Unfortunately, none of these steps resolved the issue.
One other thing I did notice: when I try to open Creative Cloud it puts a Creative Cloud icon in the "Hidden Icons" link on my taskbar. Any other icon on that taskbar I can right click to "Exit" but the I cannot interact with the Creative Cloud icon here. I will include in a picture in case my description doesn't make sense.