I have some problem for install CS4 Design Standard......

New Here ,
Jul 11, 2014 Jul 11, 2014

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My system is win8.

And I have a disc for install CS4 Design Standard Traditional Chinese version.

Whole process are fine......but it has something wrong at last......

2014-07-11_144749.png

It says: Install is complete,but has something error occur.

And the list of right hand side is "affected products"

In the lower left corner, it's "Information" or "detail" or something like that......

Its screen shot.↓


2014-07-11_144732.png

That message says:
"Adobe Flash Player 10 ActiveX
Error:

Error 2."



Can anyone told me what's wrong of my installation ?


Thanks~~



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correct answers 1 Correct Answer

Adobe Community Professional , Jul 19, 2014 Jul 19, 2014
if everything seems to be working, leave it.  if you have a problem:uninstall all the cs4 programs and use the cleaner per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6uninstall flash player, Uninstall Flash Player | Windowsrestart your computer.install indesign first.then install photoshopthen install acrobat and illustratorthen install the remaining cs4 programs.

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Adobe Community Professional ,
Jul 11, 2014 Jul 11, 2014

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New Here ,
Jul 12, 2014 Jul 12, 2014

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I uninstall my CS4.

And I uninstall flash that suggested by the article.

But it still have same wrong when I install it again......

Is that flash 10 necessary?

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Adobe Community Professional ,
Jul 12, 2014 Jul 12, 2014

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no, it's not.

it's not even the latest version (14) of flash player, Adobe - Install a different version of Adobe Flash Player

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New Here ,
Jul 12, 2014 Jul 12, 2014

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So,I can ignore that error, and then install the latest version of flash player directly, right?

And I can ignore that "list of affected products", since it doesn't be affected actually, right?

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Adobe Community Professional ,
Jul 13, 2014 Jul 13, 2014

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you can ignore errors about installing flash player, but not other errors.

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New Here ,
Jul 13, 2014 Jul 13, 2014

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So......what should I do next?

Just reinstall that six products, and ignore that error of flash?

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Adobe Community Professional ,
Jul 14, 2014 Jul 14, 2014

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i can't read the error messages you posted so i can't say if there are other errors.

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New Here ,
Jul 15, 2014 Jul 15, 2014

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Translation for that words in Traditional Chinese in image 2:

============================================

Sorry for error at the installation process

If you can connect to Internet. Click that "取得支援"(means "to get support") button to connect to Adobe.

That will download a program to analysis your error.

And then,it will take you to the correct page of support for your error.

If you can't connect to Internet. Information under the message can help Customer Service to help you.


=============================================


And that program on Adobe web is dead......

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Adobe Community Professional ,
Jul 15, 2014 Jul 15, 2014

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uninstall anything from cs4 already installed, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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New Here ,
Jul 16, 2014 Jul 16, 2014

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well......that article i have been read......
i remove all things about CS4, run that cleaner, and then restart my computer.

and then, i do what you say in first response, restart computer again, delete some files.

then, install again.

but that error still exist...... : (

so i prefer to know that "install latest ver of flash can repair that error and let that six products go back to normal status?or not?" now......

or that error is not actually occur by flash......

by the way, if i just run the installation to repair that six products, they can work normally?


ps. thanks for that you cost your times to reply me so many times, though it isn't have a answer can solve it.

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Adobe Community Professional ,
Jul 17, 2014 Jul 17, 2014

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uninstall your flash player, Uninstall Flash Player | Windows

then install your cs4 programs.

test your programs to make sure they work ok.

then untick mcfee and update your flash player,  Adobe - Install a different version of Adobe Flash Player

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New Here ,
Jul 18, 2014 Jul 18, 2014

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============

uninstall your flash player, Uninstall Flash Player | Windows

then install your cs4 programs.

============

i did that......

============

then untick mcfee

============

i don't have mcfee in my computer.

============

test your programs to make sure they work ok.

============

programs can "open", but i don't know they work "ok" or not......maybe some plugin can not work, but i don't know......

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Adobe Community Professional ,
Jul 18, 2014 Jul 18, 2014

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mcafee is offered when you install flash player from the link in message 11.

so, you were able to install all your programs including indesign?  if so, please mark helpful/correct responses (message 11).

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New Here ,
Jul 19, 2014 Jul 19, 2014

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i don't choose mcfee in that page ever......

and...well......

that error still occur when i install CS4 D. S. in response 10.

but i can open that six programs who be affected after i close installation.

and i'm not sure they work ok,or have some function can not work.


and that situation is same with beginning......

have a error message, but programs can be open.

i don't know that installation process be ok or not.

and i don't know programs work ok or not.

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Adobe Community Professional ,
Jul 19, 2014 Jul 19, 2014

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if everything seems to be working, leave it.  if you have a problem:

uninstall all the cs4 programs and use the cleaner per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

uninstall flash player, Uninstall Flash Player | Windows

restart your computer.

install indesign first.

then install photoshop

then install acrobat and illustrator

then install the remaining cs4 programs.

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New Here ,
Jul 23, 2014 Jul 23, 2014

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Oh!! It's work!!

My CS4 work ok now.

That message of error don't occur again.

Thank you, thank you so much!!

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Adobe Community Professional ,
Jul 23, 2014 Jul 23, 2014

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you're welcome.

enjoy your cs4 programs.  you worked hard to install them!

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