I need to find a QR code to set up Adobe Authenticator on a new phone

New Here ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

I need to set up Adobe Authenticator on a new phone, but the app asks me for a code that I can't find in the desktop account settings. I've tried turning two-factor authentication off and on, and it confirms the connection has been reestablished, but it doesn't give me a QR code.

 

The only explanation I can think of is that the QR code would be displayed in the app on the old phone. However, that phone has since been erased.

 

Does anyone know how I can gain access to the Adobe Authenticator app? And if I need the QR code, where can I find it?

 

Thank you.

TOPICS
Activation

Views

130

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jun 20, 2021 Jun 20, 2021

Likes

Translate

Translate
Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines